Internal Communication Software
Communication is power. Good communication is a driving force for success, while a lack of communication almost always guarantees failure. This is especially true in business. Organizations with an actionable framework for internal communication are in position to improve company culture, business performance, employee retention and ultimately improve their bottom line.
Internal communication software helps teams design and execute their communication plans. To do this successfully, tech solutions must have the right features and integrations, as well as the right strategy. Here’s how LumApps enables internal comms teams to reach and influence their workforce, and improve their communications for globally distributed teams.
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Must-Have Features for Internal Communication
Specific employee communication features include:
Newscenter
A constant stream of employee-generated content and internal communication posts keep employees informed and aligned on company news and strategy.
Town Hall
Make sure your Town Halls are well attended and well prepared, and can be accessed on demand. Use LumApps to build out dedicated Town Hall communications, and host the video recording alongside the Town Hall resources, such as the list of speakers.
Leadership Corner
Top-down communication is direct and clear when organizations provide an area for the CEO to engage employees and share their vision for the company.
Communities of Practice (or Interest)
Using communities of interest and of practice can boost employee engagement, and increase knowledge sharing.
Communities of Practice help employees communicate about work projects or customer feedback. Communities of Interest allow teams to discuss personal interests and hobbies.
Internal Communication Software Integrations - Google Workspace and Microsoft 365
In a world of infobesity - internal communication solutions must integrate with other apps and services. Otherwise they add to the confusion and inefficiency, and they become “just another application”. An effective communication platform seamlessly integrates with enterprise collaboration suites, Google Workspace and Microsoft 365. Employees communicate more effectively and save time due to a unified work environment.
- Microsoft 365 - With LumApps, employees access their Outlook email and calendar directly from an intuitive homepage. SharePoint sites and documents embed directly into corresponding pages, and can be accessed and found through search, directly improving productivity.
- Google Workspace - Access email, documents and calendar directly from the employee dashboard. Embed team calendars, team drives, and documentation into LumApps pages to improve productivity and team collaboration.
Internal Communication Software Integrations - Business Apps
The modern workforce relies on more tools besides Google and Microsoft. Teams rely on chat, video conferencing, and project management tools to communicate and collaborate. Native, easy-to-use integrations empower teams to find information quickly and stay organized. Here are some of the built-in LumApps integrations (just to name a few).
- Slack and Teams - Embedded chat channels expedite communication and consolidate information sources.
- Box - Organize and manage document storage with integrated folders.
- Jira - View, create and search for support tickets and projects.
- Okta - Provide secure and convenient access to work-critical business apps.
- Zendesk - View, create and search for help desk tickets.
- Zoom - Employees can join meetings from LumApps, and watch replays of meetings.
Internal Communication Software Benefits
Easier collaboration
Internal communication software opens communication channels - top-down, bottom-up and peer-to-peer. Frequent communication improves collaboration and increases productivity.
Quicker problem solving
Internal communication software allows teams to find discrepancies with what is being communicated vs. what is happening on the ground.
Transparency
Without internal communication software, workers are often out of the loop on the company vision and big-picture goals. Employee-generated content and open communication channels means information is socialized and easier to find.
Higher employee engagement
The cumulative effect of the above is improved employee engagement and a better company culture. Collaborative and transparent environments produce a more satisfied and engaged workforce on average.
What is internal communication software?
Internal communication software is the ecosystem of tools that allow teams to engage in synchronous and asynchronous forms of collaboration and internal messaging.
Why is an internal communication platform important?
Internal communication platforms improve the employee experience by making it easier to stay organized and be productive.
