Connectez Azure AD à LumApps pour une gestion des identités et des accès fluide, améliorant la sécurité et la productivité au sein de votre organisation.
LumApps s'intègre également avec:
Développez vos propres integrations avec LumApps SDK
Chaque organisation a des besoins spécifiques. Grâce à notre environnement de développement flexible, sécurisé et intuitif, vos équipes IT ou vos partenaires privilégiés peuvent créer des micro-apps, widgets et extensions sur-mesure pour votre plateforme LumApps.
- Encore plus de services offerts à vos collaborateurs.
- Des intégrations sur-mesure réalisées dans les meilleurs délais.
- Aucun compromis en termes de sécurité.
- Une cohérence totale avec la charte graphique de votre plateforme.
LumApps & Jira Software Integration: for better ticketing and employee support
In a digital era where agility and responsiveness are paramount, the integration of Jira with the LumApps employee intranet represents a significant leap forward in workforce support management.
This integration harnesses the strengths of Jira, Atlassian's flagship project management and ticketing tool, with LumApps, the leading employee intranet, to create a cohesive digital workplace that enhances productivity and improves employee support.
Understanding Jira
Jira Software is renowned for its user-friendly interface and robust capabilities in project management, agile development, and issue tracking.
What is Jira?
Jira is a robust project management and issue-tracking software developed by Atlassian. It is designed to help teams plan, track, and manage software development projects with precision and efficiency. Jira's comprehensive suite of tools allows for meticulous workflow customization, enabling teams to tailor processes according to their unique project requirements. This flexibility is instrumental in maintaining the highest standards of project visibility and collaboration.
Usage Across Industries
Jira is widely used by software development teams, but its versatility extends far beyond the tech industry. Companies across various sectors, including finance, healthcare, and education, harness Jira's capabilities to manage projects, streamline tasks, and ensure timely issue resolution. Agile teams, in particular, find Jira indispensable due to its robust support for agile methodologies like Scrum and Kanban. Project managers, software developers, and IT support teams rely on Jira to facilitate seamless communication, optimize resource allocation, and drive project success. By providing a unified platform for tracking progress and resolving issues, Jira enables organizations to deliver high-quality outcomes consistently.
Alongside Jira Service Management (formerly Jira Service Desk), it provides an integrated ticket management tool for managing customer requests, support tickets, and agile projects. Jira's flexibility increases customer satisfaction, and allows for customization and scalability, making it an indispensable tool for teams across various business functions to track progress, manage workflows, and deliver exceptional customer service.
LumApps x Jira Intranet Integration: Empowering Efficiency
Integrating Jira into the LumApps intranet platform creates a seamless bridge between ticketing and internal employee services, thereby enhancing the employee experience and optimizing enterprise service management (ESM) processes.
Key Features and Benefits of a LumApps intranet / Jira combo
Streamlined Ticket Management
Jira Service Management integration enables efficient handling of employee issues and support tickets within LumApps. Integrating Jira with LumApps offers the possibility to open support tickets directly from your LumApps intranet, bypassing the need to navigate the Jira interface. This seamless process ensures that users can report issues or request support without interrupting their workflow. The integration is designed to be intuitive, allowing employees to fill out a simple form within LumApps that automatically generates a ticket in Jira. This feature not only saves time but also encourages prompt reporting of issues, ensuring they are addressed swiftly.
Consulting the List of Opened Tickets:
Another critical aspect of this integration is the ability to consult a list of opened tickets within LumApps, so you can see which tickets have been resolved and which are still pending. This transparency is crucial for better employee support service and satisfaction.
Automating Appointments with the IT Team
The Jira integration further simplifies the process of scheduling appointments with the IT team, automating what used to be a manual and time-consuming task. Whether it's handing over hardware or addressing a technical problem, employees can now schedule appointments directly through the LumApps’ employee dashboard or AI-powered search bar. This automation allows for the generation of appointment requests based on the specifics of the support ticket. This not only ensures that IT issues are resolved efficiently but also significantly reduces the administrative burden on both employees and the IT team.
Enhanced Collaboration and Efficiency
By integrating Jira into LumApps, organizations can achieve a more streamlined and efficient approach to managing internal support and IT-related tasks. This integration eliminates the friction of switching between multiple platforms, enabling a more cohesive and integrated workflow. Employees benefit from a simplified process for reporting and tracking issues.
Implementing Jira in LumApps
To fully leverage the LumApps x Jira integration, organizations just need to focus on customization and tailoring the integration to match your organization’s unique ticketing system in order to improve usability and take-up among employees.
Conclusion
The integration of Jira with LumApps’ employee intranet is a game-changer for organizations seeking to streamline ticketing processes and improve efficiency.
By bringing together the powerful enterprise service management capabilities of Jira with the comprehensive communication and collaboration features of LumApps, businesses can create a digital workplace that not only boosts productivity but also improves employee experience and satisfaction.
For IT specialists implementing digital transformation initiatives, the LumApps x Jira integration offers a strategic tool to advance their organization's digital workplace strategy and drive better business outcomes.
Why Google Workspace + LumApps?
- Seamless Integration: As a Google Premier Build Partner, LumApps offers unparalleled integration with Gmail, Docs, Drive, and other Google applications.
- Enhanced Productivity: Empower your team with one-click publishing from Google Docs to your intranet.
- Improved Communication: Share company news directly in the channels where your employees already work.
- Cloud-Powered: Built to run on Google Cloud, LumApps can be easily purchased via the Google Cloud Marketplace.
- Rapid Implementation: Get your new, improved intranet up and running at lightning speed!
Key features
- Smart Content Management: Create and preview Google Workspace documents directly within your intranet context.
- Centralized Communication: Consolidate company news, updates, and policies in one central employee portal.
- Streamlined Collaboration: Leverage the collaborative nature of Google Workspace to boost engagement and productivity.
- Automated Provisioning: Integrate with Google Cloud Identity for hassle-free user management.
- Enhanced Search: Utilize Google Cloud Search capabilities for efficient information retrieval.
Customer Success with Google + LumApps
Ascension Health adopted a LumApps intranet to unify its brand voice across 175,000 employees and 2,600 sites. The launch of 'Good Day Ascension' consolidated multiple legacy systems to streamline communication and enhance user experiences.
Results? 20,000 daily page views and 12,000 engaged users. Ascension's intranet solution fosters a strong organizational culture and empowers associates to collaborate effectively.
- + 294% boost in employee content sharing
- + 75% participation rate for midweek messenger feature
Built on GCP, Available in the Marketplace
Use your existing Google Cloud Marketplace credit to purchase LumApps!
Out of 1,000+ apps on the Google Cloud Marketplace, LumApps is proud to be regularly listed in the recommended for Google Workspace program. LumApps has a long history of strong partnerships with Google, consistently partnering with Google to provide the best-in-class integrations that help employees be more productive.
De puissantes intégrations
Gmail
Google Drive
Google Calendar
Google Cloud
Google Chat
Google Cloud Search
LumApps, le choix évident pour obtenir le meilleur de votre environnement Microsoft
Vos collaborateurs sont vos meilleurs atouts et les placer au cœur de votre stratégie d’entreprise crée de la valeur. Une intégration réussie des nouveaux talents, des communications transparentes, une promotion engageante de la culture d’entreprise et une meilleure orchestration des activités quotidiennes font toute la différence entre un collaborateur épanoui et productif et un collaborateur désengagé et prêt à partir. LumApps optimise votre environnement Microsoft grâce à ses puissantes intégrations pour en maximiser l’adoption.
Le meilleur des deux mondes
La plateforme d’expérience collaborateur LumApps et ses puissantes intégrations avec la suite collaborative Microsoft 365 offrent à l’ensemble des équipes un environnement de travail digital web et mobile sans égal, en ligne avec l’identité de votre entreprise.
Une expérience digitale engageante
LumApps propose à l’ensemble des collaborateurs une expérience fluide et personnalisée dès le premier jour, qu’ils soient au bureau, en déplacement ou sur le terrain. Avec l’app mobile LumApps, les équipes terrain ont accès aux dernières actualités de l’entreprise, aux ressources et informations clés en lien avec leur profil sans même une licence Microsoft 365.
Des collaborateurs valorisés
Développer la reconnaissance et la valorisation transforme des employés en collaborateurs engagés. LumApps constitue un véritable atout dans votre expérience collaborateur et l’atteinte de vos objectifs stratégiques. Les entreprises aux organisations les plus complexes utilisent LumApps pour engager l’ensemble de leurs équipes au quotidien.
De puissantes intégrations
Excel
OneDrive
Outlook
PowerPoint
SharePoint
Teams
Word
Azure
LumApps nommé Leader des Intranets
Vous avez trouvé votre nouvel intranet ! LumApps est reconnu leader des solutions intranet par Forrester et Gartner Magic Quadrant. Nous nous intégrons à Google Workspace et à Microsoft pour que vos employés puissent bénéficier d'une expérience intranet claire, transparente, et sur mesure.
As Microsoft Teams is used to collaborate on shared deliverables, our communities are focused on sharing knowledge, giving support and creating a sense of belonging."