

LumApps is integrated with:
Craft your own custom integrations with LumApps SDK
Each organization has specific integration needs. We empower your IT teams and preferred consulting partners with an easy-to-use, flexible and secure tool set to build dedicated micro-apps, widgets and extensions to third-party systems.
- Better employee services even with a limited time and budget
- No compromise on trust and security
- Compliance with your platform style
Integrating ServiceNow with LumApps: Revolutionizing the Digital Workplace Experience
Companies and organizations are continuously seeking solutions that streamline operations, enhance the employee experience, and foster a culture of efficiency and innovation.
The integration of ServiceNow, a leading cloud computing platform specializing in digital workflow management, with LumApps, the premier employee experience platform, marks a significant milestone in reaching these objectives.
This powerful synergy transforms traditional intranets into modern, dynamic digital workplaces that drive productivity, engagement, and satisfaction across an organisation.
Understanding ServiceNow
ServiceNow is a cloud-based platform that automates workflows and provides comprehensive IT services management (ITSM), HR service delivery, and enterprise automation. It’s designed to improve service levels, enhance customer and employee experiences, and support businesses’ digital transformation.
With its robust API integration capabilities, ServiceNow facilitates the creation of a connected, streamlined digital ecosystem, enabling organizations to manage incidents, requests, and processes more efficiently.
LumApps x ServiceNow Intranet Integration: Improving the Workflow Experience
The integration of ServiceNow into LumApps modern intranet platform leverages the strengths of both systems to create a unified solution that enhances digital workflow management, automates services, and improves the overall digital experience for employees. This integration allows organizations to provide their workforce with real-time access to services, information, and support, all within the digital workplace.
Key Features and Benefits
- Easy Workflow Automation: By integrating ServiceNow's digital workflow capabilities with LumApps, organizations can automate and optimize business processes, from IT incident management to HR service requests, enhancing efficiency and reducing manual workload. Imagine eliminating manual tasks so employees can focus on meaningful work. ServiceNow's technology streamlines workflows, reinventing how employees work.
- Enhanced Employee Experience: The synergy between LumApps and ServiceNow adds HR service delivery and IT support to the intranet, offering employees a single access point for all their service needs, which significantly improves the employee experience.
- Centralized Service Management: This integration provides a centralized platform for managing service requests, incidents, and tasks, allowing employees to track the status of their requests in real-time via the LumApps intranet.
- Improved Customer Experience: With ServiceNow's customer service management features integrated into LumApps, businesses can manage customer interactions and support more effectively, leading to improved customer satisfaction and loyalty.
- Enterprise Automation and Efficiency: ServiceNow's enterprise automation capabilities, combined with LumApps' digital workplace solutions, improve operational efficiency, enabling organizations to quickly adapt to changing business needs and market demands. It revolutionizes field service management by proactively addressing issues, ensuring exceptional customer experiences. Pair this with automating common requests to boost customer satisfaction.
- Unified Digital Workplace Experience: Combining ServiceNow and LumApps ensures a seamless digital experience in terms of service management with a collaborative platform. This unification improves user productivity, internal communication, and employee satisfaction.
Integrating ServiceNow with LumApps
Integrating ServiceNow with LumApps requires a strategic approach that aligns with the organization’s digital transformation and employee engagement goals. This involves configuring the ServiceNow API integration to ensure seamless connectivity with the LumApps platform, customizing workflows to meet specific business requirements, and designing a user-friendly portal experience that improves accessibility and usability.
Maximizing the Integration's Potential
To fully reap the benefits of the LumApps x ServiceNow integration, organizations should focus on:
- Addressing User Needs: Tailor the integration to address the unique needs of the organization’s different user groups to ensure the portal experience is relevant, engaging, and user-friendly.
- Comprehensive Training and Support: Develop training programs and provide ongoing support to help employees navigate and utilize the integrated platform effectively to maximize its adoption and improve productivity.
- Continuous Improvement and Feedback: Implement mechanisms to collect feedback from users on their experience with the integrated services, using insights to continuously improve the digital workplace and service delivery.
- Proactive Service Assurance: The synergy between LumApps' informative capabilities and ServiceNow's proactive approach mean service assurance is stepped up. This combination will allow your team to deliver outstanding customer care that not only meets but accurately anticipates customer needs within an agile framework.
Cultivating a Progressive Culture
Our integration roadmap is committed to driving efficiency, enhancing customer and employee experiences, and fostering continuous innovation. Together, ServiceNow and LumApps cultivate a culture that values forward-thinking and leverages the power of automation to lead with authority in an ever-evolving business landscape.
The integration of LumApps and ServiceNow exemplifies the brilliance of a connected, intuitive, and highly competent ecosystem. This integration is a testament to what companies can achieve when they elevate their operational core with tools designed for the future-focused enterprise. Join this pioneering alliance and be part of a narrative that defines the benchmark for harnessing synergy in the digital age.
Conclusion
The integration of ServiceNow with LumApps represents a transformative approach to modernizing the intranet and redefining the digital workplace. By combining ServiceNow's unmatched digital workflow management and automation capabilities with LumApps' comprehensive employee experience platform, organizations can create a dynamic, efficient, and engaging digital environment.
Transform your organization with the strategic integration of ServiceNow and LumApps to maximize operational potential and boost productivity. This powerful alliance showcases how tech innovation can revolutionize the workplace.
This powerful integration not only streamlines operations and enhances employee and customer experiences but also supports the strategic objectives of digital transformation, positioning businesses for success in the digital era. This integration goes further than innovation; it embodies the technical brilliance of a connected, intuitive, and extremely efficient ecosystem. For IT specialists, the LumApps x ServiceNow integration offers a visionary solution designed to improve the digital workplace experience, for greater productivity, satisfaction, and innovation across the entire organisation.
Why Google Workspace + LumApps?
- Seamless Integration: As a Google Premier Build Partner, LumApps offers unparalleled integration with Gmail, Docs, Drive, and other Google applications.
- Enhanced Productivity: Empower your team with one-click publishing from Google Docs to your intranet.
- Improved Communication: Share company news directly in the channels where your employees already work.
- Cloud-Powered: Built to run on Google Cloud, LumApps can be easily purchased via the Google Cloud Marketplace.
- Rapid Implementation: Get your new, improved intranet up and running at lightning speed!


Key features
- Smart Content Management: Create and preview Google Workspace documents directly within your intranet context.
- Centralized Communication: Consolidate company news, updates, and policies in one central employee portal.
- Streamlined Collaboration: Leverage the collaborative nature of Google Workspace to boost engagement and productivity.
- Automated Provisioning: Integrate with Google Cloud Identity for hassle-free user management.
- Enhanced Search: Utilize Google Cloud Search capabilities for efficient information retrieval.
Customer Success with Google + LumApps
Ascension Health adopted a LumApps intranet to unify its brand voice across 175,000 employees and 2,600 sites. The launch of 'Good Day Ascension' consolidated multiple legacy systems to streamline communication and enhance user experiences.
Results? 20,000 daily page views and 12,000 engaged users. Ascension's intranet solution fosters a strong organizational culture and empowers associates to collaborate effectively.
- + 294% boost in employee content sharing
- + 75% participation rate for midweek messenger feature


Built on GCP, Available in the Marketplace
Use your existing Google Cloud Marketplace credit to purchase LumApps!
Out of 1,000+ apps on the Google Cloud Marketplace, LumApps is proud to be regularly listed in the recommended for Google Workspace program. LumApps has a long history of strong partnerships with Google, consistently partnering with Google to provide the best-in-class integrations that help employees be more productive.
Rich Google Integrations

Gmail

Google Drive

Google Calendar

Google Cloud

Google Chat

Google Cloud Search
LumApps and Google Workspace FAQs
Find answers to common questions about LumApps intranet solutions and features.
Why is LumApps a recommended for Google Workspace partner?
LumApps provides powerful integrations with Google Workspace, enhancing collaboration and sharing capabilities.
Why is LumApps the best intranet for Google Workspace?
Google is in our DNA - LumApps was originally created to meet the needs of companies who were moving from Microsoft and needed an intranet solution. The combination of LumApps and Google Workspace creates a flexible, powerful workspace with a range of possibilities. This intuitive integration will put your company right at the cutting edge of technology.
LumApps has been the recommended intranet solution for Google since 2016. It's been featured on the Google Cloud Marketplace (GCP) since 2020. In recognition of its excellence and innovative approach, LumApps also clinched the prestigious ‘Technology Partner of the Year’ award in the ‘Collaboration & Productivity’ category for 2021.
In 2023, LumApps secured a spot in the prestigious Google Workspace program for the second consecutive year and attained the esteemed Built Premium Partner status. The LumApps Intranet solution is backed by industry leaders and a wave of glowing testimonials. Integrating LumApps with Google Workspace is the ideal way for an enterprise to futureproof its digital working environment.
LumApps is recognized by tech experts for its data-driven results and innovation. By combining cutting-edge technology with a user-friendly approach, LumApps provides a versatile, scalable digital workplace ecosystem where every app and user can be effortlessly connected.
Experience the LumApps employee intranet today and witness the transformative power of a workplace harmonized through Google Workspace integration. Let LumApps and Google Workspace spearhead your digital transformation. Be part of the revolution now!
What is a Google Workspace based intranet?
A Google Workspace based intranet is a digital platform that, alongside all other intranet related functions, is designed to integrate seamlessly with all of your company’s Google Workspace tools, including Hangouts Meet, Sheets, and Drive.
How do you integrate an intranet with Google Workspace?
Choose the Google Workspace tools that are most important to your organization and begin by creating those integrations first. As the platform matures, more functionalities can be integrated until the needs of every team and department are met.
What are the benefits of integrating Google and LumApps?
If you’re already using LumApps as your company intranet software, there are many reasons why you should integrate with Google.
LumApps and Google Workspace intranet integration provide you with a range of functionalities to improve operational efficiency and drive productivity among your employees. You can create an intranet where file sharing and data accessibility are streamlined. Give employees easy access to Google sites via an intranet portal. Create a Google Calendar event to ensure all team members are aligned and informed about the upcoming meeting.
LumApps intranet + Google workspace integration consolidates resources and fosters collaborative work. Combine LumApps functionalities with the many benefits of Google sites and you have an invaluable resource at your disposal.
What are the key features of combining LumApps intranet with Google Workspace?
Enhance your internal communication strategy by consolidating company news, updates, and policies in one central employee portal. Connect with the collaborative nature of Google Workspace to streamline your processes and boost engagement.
- Secure access to platform and assets
- Create and preview documents from Google Workspace in context
- Easily find documents via the LumApps' search bar
- Interact with Google Calendar seamlessly
- Publish Google documents as LumApps news or articles on your intranet site
Is an intranet still important if you already have Google Workspace?
Google Workspace is a powerful tool, but it's still important to have a company intranet platform to collect and gather knowledge and allow for 360 degree collaboration between teams. Having a Google Workspace based intranet platform allows your company to protect, grow, and take advantage of its investment in the Google Workspace platform. Here are the reasons to build a Google-based Intranet.
Why you should chose LumApps to enhance your Microsoft 365 landscape
A company’s decision to invest in their employees and their experience at work will provide high and long-lasting value. Proper onboarding, transparent communication, promotion of culture and community, and the navigation of daily activities can make the difference between a productive, happy employee and one that stalls or leaves. LumApps increases the value of your Microsoft investment with tight integrations providing for increased usage of the valuable investment.


The best of both worlds
With LumApps as your Employee Experience Platform and tight integrations with Microsoft 365 collaborative suite you provide your company with the best of both worlds. Bring integrations into context while leveraging LumApps’ pixel perfect design capabilities, so all employees feel at home in your digital HQ.
Provide an inspiring digital experience
LumApps provides a differentiated and delightful experience from day one for all employees, in the office and on the frontlines. Ensure frontline workers have access to the latest information, even without a Microsoft 365 license, through branded mobile applications that deliver profile based knowledge and information to their fingertips.


Make Employees feel valued
Engaged employees feel like their experience is invested in, and that their time and work are valued. LumApps is an investment in your employee’s experience that strives to exceed a company’s needs and expectations with a branded and personalized experience in web and mobile. The most complex and globally distributed organizations use LumApps to reach all employees.
Rich Microsoft 365 Integrations

Excel

OneDrive

Outlook

PowerPoint

SharePoint

Teams

Word

Azure
LumApps named a Leader in Intranets
You've found your new intranet home! LumApps is named a Leader in intranet solutions by both Forrester and Gartner Magic Quadrant. We integrate with Google Workspace and Microsoft Teams so your employees have a seamless intranet experience that feels like home.
Proud to be named a Leader in Intranet Solutions by Gartner and Forrester.
As Microsoft Teams is used to collaborate on shared deliverables, our communities are focused on sharing knowledge, giving support and creating a sense of belonging."