LumApps has a number of powerful out-of-the box integrations with business applications that empower employees to do their best work with one-click access to the services and information they need. Each company's unique needs are addressed by building your own custom connections with our flexible and secure development environment.
LumApps is integrated with:
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Craft your own custom integrations with LumApps SDK
Each organization has specific integration needs. We empower your IT teams and preferred consulting partners with an easy-to-use, flexible and secure tool set to build dedicated micro-apps, widgets and extensions to third-party systems.
- Better employee services even with a limited time and budget
- No compromise on trust and security
- Compliance with your platform style
Integrating ServiceNow with LumApps: Revolutionizing the Digital Workplace Experience
Companies and organizations are continuously seeking solutions that streamline operations, enhance the employee experience, and foster a culture of efficiency and innovation.
The integration of ServiceNow, a leading cloud computing platform specializing in digital workflow management, with LumApps, the premier employee experience platform, marks a significant milestone in reaching these objectives.
This powerful synergy transforms traditional intranets into modern, dynamic digital workplaces that drive productivity, engagement, and satisfaction across an organisation.
Understanding ServiceNow
ServiceNow is a cloud-based platform that automates workflows and provides comprehensive IT services management (ITSM), HR service delivery, and enterprise automation. It’s designed to improve service levels, enhance customer and employee experiences, and support businesses’ digital transformation.
With its robust API integration capabilities, ServiceNow facilitates the creation of a connected, streamlined digital ecosystem, enabling organizations to manage incidents, requests, and processes more efficiently.
LumApps x ServiceNow Intranet Integration: Improving the Workflow Experience
The integration of ServiceNow into LumApps modern intranet platform leverages the strengths of both systems to create a unified solution that enhances digital workflow management, automates services, and improves the overall digital experience for employees. This integration allows organizations to provide their workforce with real-time access to services, information, and support, all within the digital workplace.
Key Features and Benefits
- Easy Workflow Automation: By integrating ServiceNow's digital workflow capabilities with LumApps, organizations can automate and optimize business processes, from IT incident management to HR service requests, enhancing efficiency and reducing manual workload. Imagine eliminating manual tasks so employees can focus on meaningful work. ServiceNow's technology streamlines workflows, reinventing how employees work.
- Enhanced Employee Experience: The synergy between LumApps and ServiceNow adds HR service delivery and IT support to the intranet, offering employees a single access point for all their service needs, which significantly improves the employee experience.
- Centralized Service Management: This integration provides a centralized platform for managing service requests, incidents, and tasks, allowing employees to track the status of their requests in real-time via the LumApps intranet.
- Improved Customer Experience: With ServiceNow's customer service management features integrated into LumApps, businesses can manage customer interactions and support more effectively, leading to improved customer satisfaction and loyalty.
- Enterprise Automation and Efficiency: ServiceNow's enterprise automation capabilities, combined with LumApps' digital workplace solutions, improve operational efficiency, enabling organizations to quickly adapt to changing business needs and market demands. It revolutionizes field service management by proactively addressing issues, ensuring exceptional customer experiences. Pair this with automating common requests to boost customer satisfaction.
- Unified Digital Workplace Experience: Combining ServiceNow and LumApps ensures a seamless digital experience in terms of service management with a collaborative platform. This unification improves user productivity, internal communication, and employee satisfaction.
Integrating ServiceNow with LumApps
Integrating ServiceNow with LumApps requires a strategic approach that aligns with the organization’s digital transformation and employee engagement goals. This involves configuring the ServiceNow API integration to ensure seamless connectivity with the LumApps platform, customizing workflows to meet specific business requirements, and designing a user-friendly portal experience that improves accessibility and usability.
Maximizing the Integration's Potential
To fully reap the benefits of the LumApps x ServiceNow integration, organizations should focus on:
- Addressing User Needs: Tailor the integration to address the unique needs of the organization’s different user groups to ensure the portal experience is relevant, engaging, and user-friendly.
- Comprehensive Training and Support: Develop training programs and provide ongoing support to help employees navigate and utilize the integrated platform effectively to maximize its adoption and improve productivity.
- Continuous Improvement and Feedback: Implement mechanisms to collect feedback from users on their experience with the integrated services, using insights to continuously improve the digital workplace and service delivery.
- Proactive Service Assurance: The synergy between LumApps' informative capabilities and ServiceNow's proactive approach mean service assurance is stepped up. This combination will allow your team to deliver outstanding customer care that not only meets but accurately anticipates customer needs within an agile framework.
Cultivating a Progressive Culture
Our integration roadmap is committed to driving efficiency, enhancing customer and employee experiences, and fostering continuous innovation. Together, ServiceNow and LumApps cultivate a culture that values forward-thinking and leverages the power of automation to lead with authority in an ever-evolving business landscape.
The integration of LumApps and ServiceNow exemplifies the brilliance of a connected, intuitive, and highly competent ecosystem. This integration is a testament to what companies can achieve when they elevate their operational core with tools designed for the future-focused enterprise. Join this pioneering alliance and be part of a narrative that defines the benchmark for harnessing synergy in the digital age.
Conclusion
The integration of ServiceNow with LumApps represents a transformative approach to modernizing the intranet and redefining the digital workplace. By combining ServiceNow's unmatched digital workflow management and automation capabilities with LumApps' comprehensive employee experience platform, organizations can create a dynamic, efficient, and engaging digital environment.
Transform your organization with the strategic integration of ServiceNow and LumApps to maximize operational potential and boost productivity. This powerful alliance showcases how tech innovation can revolutionize the workplace.
This powerful integration not only streamlines operations and enhances employee and customer experiences but also supports the strategic objectives of digital transformation, positioning businesses for success in the digital era. This integration goes further than innovation; it embodies the technical brilliance of a connected, intuitive, and extremely efficient ecosystem. For IT specialists, the LumApps x ServiceNow integration offers a visionary solution designed to improve the digital workplace experience, for greater productivity, satisfaction, and innovation across the entire organisation.
We’ve developed the LumApps integration for our digital signage platform with LumApps SDK in less than 15 days. This integration enables our joint customers to broadcast the latest news from LumApps platform to signage screens automatically, worldwide
For a global luxury group equipped with LumApps, we developed, in less than 15 days and no prior knowledge of the LumApps product, 3 widgets which surface on their LumApps pages open positions as described in their proprietary HRIS
LumApps SDK gives us the ability to quickly go from concept to delivery for an integration. Overall, the quality of the SDK allows us to extend LumApps with rich features that feel and act like ones that are native to the platform
Why Google Workspace + LumApps?
- Seamless Integration: As a Google Premier Build Partner, LumApps offers unparalleled integration with Gmail, Docs, Drive, and other Google applications.
- Enhanced Productivity: Empower your team with one-click publishing from Google Docs to your intranet.
- Improved Communication: Share company news directly in the channels where your employees already work.
- Cloud-Powered: Built to run on Google Cloud, LumApps can be easily purchased via the Google Cloud Marketplace.
- Rapid Implementation: Get your new, improved intranet up and running at lightning speed!
Key features
- Smart Content Management: Create and preview Google Workspace documents directly within your intranet context.
- Centralized Communication: Consolidate company news, updates, and policies in one central employee portal.
- Streamlined Collaboration: Leverage the collaborative nature of Google Workspace to boost engagement and productivity.
- Automated Provisioning: Integrate with Google Cloud Identity for hassle-free user management.
- Enhanced Search: Utilize Google Cloud Search capabilities for efficient information retrieval.
Customer Success with Google + LumApps
Ascension Health adopted a LumApps intranet to unify its brand voice across 175,000 employees and 2,600 sites. The launch of 'Good Day Ascension' consolidated multiple legacy systems to streamline communication and enhance user experiences.
Results? 20,000 daily page views and 12,000 engaged users. Ascension's intranet solution fosters a strong organizational culture and empowers associates to collaborate effectively.
- + 294% boost in employee content sharing
- + 75% participation rate for midweek messenger feature
Built on GCP, Available in the Marketplace
Use your existing Google Cloud Marketplace credit to purchase LumApps!
Out of 1,000+ apps on the Google Cloud Marketplace, LumApps is proud to be regularly listed in the recommended for Google Workspace program. LumApps has a long history of strong partnerships with Google, consistently partnering with Google to provide the best-in-class integrations that help employees be more productive.
Rich Google Integrations
Gmail
Google Drive
Google Calendar
Google Cloud
Google Chat
Google Cloud Search
Why you should chose LumApps to enhance your Microsoft 365 landscape
A company’s decision to invest in their employees and their experience at work will provide high and long-lasting value. Proper onboarding, transparent communication, promotion of culture and community, and the navigation of daily activities can make the difference between a productive, happy employee and one that stalls or leaves. LumApps increases the value of your Microsoft investment with tight integrations providing for increased usage of the valuable investment.
The best of both worlds
With LumApps as your Employee Experience Platform and tight integrations with Microsoft 365 collaborative suite you provide your company with the best of both worlds. Bring integrations into context while leveraging LumApps’ pixel perfect design capabilities, so all employees feel at home in your digital HQ.
Provide an inspiring digital experience
LumApps provides a differentiated and delightful experience from day one for all employees, in the office and on the frontlines. Ensure frontline workers have access to the latest information, even without a Microsoft 365 license, through branded mobile applications that deliver profile based knowledge and information to their fingertips.
Make Employees feel valued
Engaged employees feel like their experience is invested in, and that their time and work are valued. LumApps is an investment in your employee’s experience that strives to exceed a company’s needs and expectations with a branded and personalized experience in web and mobile. The most complex and globally distributed organizations use LumApps to reach all employees.
Rich Microsoft 365 Integrations
Excel
OneDrive
Outlook
PowerPoint
SharePoint
Teams
Word
Azure
LumApps named a Leader in Intranets
You've found your new intranet home! LumApps is named a Leader in intranet solutions by both Forrester and Gartner Magic Quadrant. We integrate with Google Workspace and Microsoft Teams so your employees have a seamless intranet experience that feels like home.
As Microsoft Teams is used to collaborate on shared deliverables, our communities are focused on sharing knowledge, giving support and creating a sense of belonging."
