The Forrester Wave™: Intranet Platforms, Q2 2024 Report

We believe the future of intranets is much more than an intranet. Our positioning in The Forrester Wave highlights for us how LumApps has invested in enterprise capabilities that help connect all employees, make organizations more productive, and engage everyone through video and media-rich communications.” - Sean Winter, GM of North America, LumApps

Our platform is designed to be an essential part of the digital Employee Experience (DEX), focusing on the big picture of employees’ journeys and related insights. Not only does it cater to the communication needs of modern enterprises, but it also enriches the overall employee experience.

LumApps fast-tracks innovation … extending traditional intranets.” - The Forrester Wave™: Intranet Platforms, Q2 2024 

What is the Forrester Wave Report: Intranet Platforms?

The Forrester Wave Report: Intranet Platforms is an influential research document that evaluates the leading intranet solutions available in the market. Conducted by Forrester Research, a renowned market research company, the report meticulously assesses various intranet platforms based on a comprehensive set of criteria. These criteria typically encompass factors such as user experience, functionality, innovation, customer support, and overall technology strategy. The aim is to provide a clear and unbiased analysis to help organizations make informed decisions when selecting an intranet platform that meets their needs.

Why is LumApps Enlisted Among the Best Ones on the Market?

LumApps is frequently recognized in the Forrester Wave Report: Intranet Platforms for several compelling reasons. Firstly, its user-centric design offers an intuitive and engaging experience, ensuring that employees can easily navigate and utilize the platform to its full potential. Secondly, LumApps excels in integrating various enterprise tools, thereby fostering seamless collaboration and communication across the organization. The platform’s innovative use of artificial intelligence further enhances its functionality, by enabling personalized content delivery, automating routine tasks, and maintaining an up-to-date knowledge base.

Moreover, LumApps continuously demonstrates a strong commitment to improving its platform through regular updates and enhancements, aligning with the evolving needs of users. Its robust customer support and comprehensive training options ensure that organizations can maximize the benefits of the platform effectively. These features collectively make LumApps a standout choice, as endorsed by the Forrester Wave Report, positioning it as one of the best intranet platforms in the market.

According to the Forrester report, LumApps is suitable for large-scale deployments, from 1,000 to over 200,000 employees, including those with multi-brand requirements.  LumApps integrates with both Microsoft and Google ecosystems, and provides enhanced video support. Our platform is perfect for EX professionals aiming to map their communication strategies to the key employee journeys.

The Employee Experience Platform Trusted by Industry Leaders

See what The Forrester Wave™: Intranet Platforms, Q2 2024 notes as our current product strengths

According to the Forrester report, LumApps is suitable for large-scale deployments, from 1,000 to over 200,000 employees, including those with multi-brand requirements.  

LumApps integrates with both Microsoft and Google ecosystems, and provides enhanced video support. 

Our platform is perfect for EX professionals aiming to map their communication strategies to the key employee journeys.

We believe LumApps' recognition as a leader in The Forrester Wave™: Intranet Platforms, Q2 2024, is a testament to our innovative approach to employee intranet solutions. By focusing on employee journeys, providing robust communication tools, and delivering a superior digital workplace experience, LumApps continues to lead the market. For more detailed insights, we encourage you to read the full report.

For organizations seeking to enhance their intranet solutions and improve employee engagement, LumApps offers the best-in-class platform backed by industry recognition and trusted by leading enterprises. Download the report today and discover why we think LumApps is the premier choice for modern intranet platforms.
 

The Forrester Wave™ report is an invaluable resource for organizations seeking the best intranet platforms for their needs. It offers detailed insights into the strengths and weaknesses of various solutions, helping businesses make informed decisions.

To leverage the Forrester Wave™ report effectively, organizations should:

• Identify Key Needs: Determine the specific requirements and goals for your intranet platform.
• Analyze Strengths and Weaknesses: Use the report to compare different solutions based on your identified needs.
• Read the Full Report: Gain a comprehensive understanding by reading the full report to make an informed choice.
   

To be included in The Forrester Wave™, vendors must meet specific criteria set by Forrester, which includes market presence, product capabilities, and customer references.

We are proud that Forrester’ recognition confirms the status of LumApps as a leader in employee intranet solutions.  LumApps was recognized as a leader and noted for strong capabilities in: Workflow-driven employee journeys; Metadata, search, and reporting; Application integration. 

The Forrester Wave: Intranet Platforms and Gartner Magic Quadrant for Intranet Packaged Solutions both serve as comprehensive evaluation tools to assess and rank the capabilities of intranet platforms. However, there are some critical distinctions between the two methodologies.

The Forrester Wave analysis focuses on a detailed and rigorous assessment of various vendors based on a multitude of criteria, including current offering, strategy, and market presence. Forrester's evaluation process incorporates a combination of expert judgment, quantitative data, and substantive customer references to produce a nuanced, in-depth analysis. The result is a comprehensive graphical representation where vendors are plotted into four distinct quadrants: Leaders, Strong Performers, Contenders, and Challengers.

In contrast, the Gartner Magic Quadrant offers a broad, market-wide perspective that positions vendors based on two primary dimensions: completeness of vision and ability to execute. This methodology results in a similar quadrant-based visualization but places a stronger emphasis on future growth, innovation, and execution capabilities.

Both frameworks aim to provide potential buyers with robust insights into the strengths and areas for improvement of each platform, yet their differing focal points — Forrester's analytical depth versus Gartner's market-oriented outlook — provide unique value to organizations depending on their specific evaluation needs.

In conclusion, while both Forrester Wave and Gartner Magic Quadrant offer valuable insights into intranet platforms, they differ in their approach and emphases, allowing organizations to leverage the analysis that best aligns with their strategic goals and requirements.