Analyst Report

LumApps named a Leader in The Forrester Wave™: Intranet Platforms, Q2 2026

LumApps named a Leader in The Forrester Wave™: Intranet Platforms, Q2 2026
Analyst report

LumApps named a Leader in The Forrester Wave™: Intranet Platforms, Q2 2026

Work is fragmented. Employees switch tools, chase information, and lose time in the gaps between systems. LumApps brings work together — connecting tools, people, AI agents, and knowledge across the employee experience.

In The Forrester Wave™: Intranet Platforms, Q2 2026, LumApps was named a Leader — which we believe reflects our approach to AI-powered search, enterprise integrations, and the future of connected work.

One governed hub for your entire tech stack

With federated search, Agent Hub, and 50+ integrations, IT can reduce sprawl and maintain control at scale.

Communication that drives action

Targeted, multi-channel delivery from HQ to the frontline. Audience segmentation, read receipts, and analytics that prove your impact.

An employee experience that works from day one

Support onboarding, communication, and feedback in one place. Deliver a consistent experience across roles, locations, and devices — without adding more tools.

“Large enterprises, particularly those that have many frontline workers and operate in the Google or Microsoft ecosystem, should consider LumApps”. – The Forrester Wave™: Intranet Platforms, Q2 2026, Forrester Research, Inc., 9 April 2026.

Why use The Forrester Wave™ to find your next Intranet platform?

The Forrester Wave™ report is an invaluable resource for organizations seeking the best intranet platforms for their needs. It offers detailed insights into the strengths and weaknesses of various solutions, helping businesses make informed decisions.

How to use The Forrester Wave™ report ?

To leverage the Forrester Wave™ report effectively, organizations should:

  • Identify key needs: determine the specific requirements and goals for your intranet platform.
  • Analyze strengths and weaknesses: use the report to compare different solutions based on your identified needs.
  • Read the full report: gain a comprehensive understanding by reading the full report to make an informed choice.

How to get into The Forrester Wave™ ?

To be included in The Forrester Wave™, vendors must meet specific criteria set by Forrester, which includes market presence, product capabilities, and customer references.

Why was LumApps recognized as a Leader ?

We are proud that Forrester’s recognition confirms the status of LumApps as a leader in intranet platforms providers.  LumApps was recognized as a leader and noted for strong capabilities in: AI agents, frontline worker support, and roadmap & innovation.

Is "The Forrester Wave™: Intranet Platforms" similar to the Gartner Magic Quadrant for Intranet Packaged Solutions™report ?* What is the difference?

The Forrester Wave™: Intranet Platforms and Gartner Magic Quadrant for Intranet Packaged Solutions™ both serve as comprehensive evaluation tools to assess and rank the capabilities of intranet platforms. However, there are some critical distinctions between the two methodologies.

The Forrester Wave analysis focuses on a detailed and rigorous assessment of various vendors based on a multitude of criteria, including current offering, strategy, and market presence. Forrester's evaluation process incorporates a combination of expert judgment, quantitative data, and substantive customer references to produce a nuanced, in-depth analysis. The result is a comprehensive graphical representation where vendors are plotted into four distinct quadrants: Leaders, Strong Performers, Contenders, and Challengers.

In contrast, the Gartner Magic Quadrant offers a broad, market-wide perspective that positions vendors based on two primary dimensions: completeness of vision and ability to execute. This methodology results in a similar quadrant-based visualization but places a stronger emphasis on future growth, innovation, and execution capabilities.

Both frameworks aim to provide potential buyers with robust insights into the strengths and areas for improvement of each platform, yet their differing focal points — Forrester's analytical depth versus Gartner's market-oriented outlook — provide unique value to organizations depending on their specific evaluation needs.

In conclusion, while both Forrester Wave and Gartner Magic Quadrant offer valuable insights into intranet platforms, they differ in their approach and emphases, allowing organizations to leverage the analysis that best aligns with their strategic goals and requirements.

Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester's objectivity here.

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