How to increase employee efficiency with in-intranet apps

Thierry Moncoutié

7 minute read

Need to increase efficiency on your team? What if your intranet could help you get there… Imagine an intranet that shows employees what’s important and automatically bring mission-critical data to the top of their dashboard … It’s possible when you leverage pre-built micro-app templates or create your own apps using LumApps’ no-code toolset.

Download your payslip, request leave, view your learning opportunities, ask for IT or HR support, request expense approval, book a room or a desk, ask for Wi-Fi access to a guest, access last quarter’s revenue or the number of store visitors…

Employees are overburdened with multiple tools to access data or perform tasks that result in draining context switching.

Every work day, they put more time and effort into looking for specific data in mission-critical software or performing an action in another one… Outdated tech, outdated processes, and a lack of integration are slowing down employees, and distracting them from value-added work.

It’s no surprise then that only 30% of employees rate their digital workplace user experience as simultaneously productive, empowering, and easy (according to Gartner). Not only are companies exposed to increased risk as workers suffer from a failure of attention management, but they also face high disengagement costs. For example, inadequate resource accessibility was evaluated at up to $4 million (USD) per year by McKinsey!

Turn Your Intranet into the Place to Get Work Done

Download our free guide to learn about LumApps' AI-powered features that help turn your intranet into a destination workplace.

No matter what you want to call it – digital workplace software, employee engagement software, or an employee experience platform – the intranet of today must adapt and offer quick, simple access to services, streamlined information display, and the ability for each employee to configure their environment.

At LumApps, we’ve been working on an employee-centric focus that brings information to employees wherever they’re working and on whatever device they’re using.

To provide an intuitive workplace solution, LumApps intranet serves content and services, as needed, in the context or flow of their work.

This can be achieved by providing each employee with:

A scalable, centralized solution that serves up employees’ experiences and enables them to discover relevant, actionable tasks and dynamic information, take action to complete tasks promptly, and make it their own through the ability to personalize and prioritize tasks, across desktop and mobile. It’s way more than a business application directory!
Streamlined access to the same apps, data, resources, and workflows in employees’ preferred tools seamlessly across devices.
Proactive and orchestrated nudges that direct employees to adjacent and complementary tasks and content, depending on their respective context and journey.

An AI-powered digital front door

That’s what LumApps is all about. Our leading AI-powered intranet-packaged solution centralizes communications and tools for all employees, helping them get work done while driving engagement, productivity, and retention.

We provide an AI-powered digital front door that supports each employee daily in the way they want to work, guiding their attention to mission-critical apps, data, tasks (from ServiceNow, Workday, SAP, Salesforce, and more), and next-best actions, on the device they use (laptop, smartphone, or tablet) and the channel they prefer (the organization’s intranet, mobile app’s push notifications, Microsoft Teams, Google Chat, or Slack).

This empowers every employee to get work done while increasing their satisfaction and operational efficiency.

To connect products, processes, and information, LumApps equips HR, IT, and Operations teams with the “building blocks” to create this seamless employee experience.

LumApps includes a library of pre-built cards—we call them “micro-app” as they are focused on some specific data and/or transaction—that surface dynamic data and tasks from third-party software to the intranet and other channels. No need for an employee to switch contexts.

All the data related to the third-party business applications are displayed in LumApps and all the tasks or transactions are done directly in the intranet. The employee doesn’t even need to know—or remember—the name of the software connected to their LumApps behind each card!

It increases employee satisfaction and effectiveness with applications used for work on one hand, and organic adoption of digital workplace applications on the other hand, while reducing helpdesk calls when users don’t remember where to get this data or perform this operation...

How to build a micro-app for LumApps

According to IDC, by 2026, “55% of CIOs will leverage business-savvy in-house developers and tools that use no-code as they and LOB developers build competitive differentiation through custom apps.”

There are thousands of B2B apps on the market, and the integration possibilities are endless. But LumApps provides organizations with a no-code environment for their IT department or integration partners to quickly develop their own micro-apps (often in roughly one day) to fit their specific needs.

Our brand-new no-code micro-app studio makes creating micro-apps connected to any API-powered third-party tool or service easy, providing higher agility and reducing development and maintenance costs. On average, one day is sufficient for IT to ship a micro-app in production on a LumApps platform, thus aligning their digital workplace with employee and business needs.

The 5-step straightforward process consists of:

Giving a name, logo, and short description to their micro-app;
Defining the visibility of their micro-app;
Designing the micro-app flow, leveraging a library of API providers and adding API calls, then testing the micro-app rendering in a LumApps intranet or AI-powered search environment;
Publish their micro-app;
Let the LumApps platform admins install their micro-app on the relevant platforms and pages.

With such a digital front door, employees are empowered to get work in a more engaging way!