White Paper

Report: The State of U.S. Frontline Workers

YouGov survey commissioned by LumApps offers insights to large enterprises in connecting with frontline workers Key Findings 64% use personal smartphones for work-related communication 41% plan to look for a new job in the next six months 38% say they spend at least one-fifth of their time at work searching for needed information 24% know how to provide on-the-ground updates to corporate (HQ)

Despite the massive upheaval caused by COVID-19, one positive corollary is that “essential employees” is now a household term. Indeed, the importance of frontline workers to employers and society at large has never been clearer. Unfortunately, many enterprises struggle with scaling intelligent employee communications and broader digital transformation initiatives with this critical but often distributed and disparately-connected workforce.

To give organizations insight, LumApps — which was recently recognized as a Leader in The Forrester Wave™: Intranet Platforms, Q2 2020 — commissioned YouGov to conduct a survey of over 1,000 U.S. frontline workers across industries to take their pulse on relevant trends in the workplace and beyond.

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Report: The State of U.S. Frontline Workers