4 Ways an Intranet Can Revolutionize Your Business

Blair Williamson

7 minute read

Modern needs revolve around being connected. Not just connecting via video or chat, but the sense that you’re a part of something bigger. A connected culture involves not just technology but a dedication to building interactivity.

Here’s how intranet software accomplishes this, thus expanding the ROI.

Employee engagement changes over time, and an intranet can help employees stay connected at key moments that can impact engagement levels.

A modern intranet helps managers share news to improve company culture and celebrate team members.

Companies use employee intranets to help staff connect with colleagues about non-work topics like dogs, hiking, or birth announcements. Connecting with colleagues on a personal basis helps increase employee engagement because it facilitates a sense of belonging.

If intranet adoption and usage are high, people are more likely to understand, act on, and grow in their work. All of which increases employee engagement.

Impact
There’s a wealth of research around employee engagement and business success. According to Gallup research, here are some advantages for companies that score in the top quartile for employee engagement:

Absenteeism: 41% lower
Turnover: 59% lower
Employee safety incidents: 70% fewer
Productivity: 17% higher
Sales: 20% higher
Profitability: 21% higher

Intranet ROI

Thinking about a new intranet platform? This free whitepaper explains the potential impact of an intranet and how to track ROI.

The struggle of having an overload of tabs and applications is real – research shows that
information and app overload at work is a cause of frustration for over 43% of employees.

An intranet can help improve productivity when all the tools and information are in one location and easily accessible by all employees. Whether you are accessing Microsoft Teams, Google Calendar, or other business applications, employees should be able to access them from a single, personalized dashboard.

With all the necessary tools at their fingertips, employees can save time and avoid frustration by not having to.

With a LumApps intranet, employees can connect to a suite of business apps (like Slack, Teams, Box, Jira, and Zendesk) and tools via a centralized digital workplace. There’s no need to log in and run ten different applications to find answers. Employees can get work done from their LumApps intranet, whether that’s submitting PTO, an IT help desk ticket, or clocking in and out, with a personalized one-stop-shop dashboard that is profiled for each employee.

Plus, it includes AI-powered functionality like a chatbot assistant that employees can use to quickly complete common business tasks.

Impact
Employees who are engaged with the company culture and find meaning in their work are much more likely to be high achievers. Keeping track of your performance and productivity levels can be highly useful in determining employee engagement levels.

Forrester’s Total Economic Impact of LumApps study found the following impact on productivity:

Desktop workers saved 25 minutes on average per week, allowing more time for work tasks and projects.
Increased productivity of desktop workers amounting to nearly $7.5 million.
Increased productivity of frontline workers, amounting to nearly $2 million.

How can an intranet solution reduce costs? The answer is in the power of digitization and the cloud. This means ROI is partly measured by a reduction of operational costs:

Less paper printing and circulation thanks to online surveys, news, and documents. The cost of file management virtually disappears without physical storage needs.
No need to manually install or download software.
Headcount reduction and savings due to automated functions.
No more expensive costs for data infrastructure and maintenance.
Reduced IT costs because some intranet functionalities can replace or consolidate other tools.
A SaaS intranet is not server-based and is always evolving, this creates a more stable investment as improvements are made every quarter.

Impact
Reducing costs is always a business priority. Its importance has increased due to digital transformation urgency.

Intranet implementation is one of the components of stepping into a digital transformation. Companies can digitize and automate manual processes. They can also localize efforts and bring things in-house to reduce costs.

For example, LumApps worked with FM Logistic to accomplish digital transformation by using Google Workspace productivity tools and LumApps for its digital workplace.

FM Logistic devised a central hub where employees can find all useful tools and information in one single place. Being a logistics company, a large part of FM Logistic’s workforce is deskless. With a mobile-first strategy in mind, its vision was to assist employees in their daily tasks through the support of technology.

LumApps reduces the number of human resources to manage the intranet including consultants, implementation support, logistical help, customization services, and training. Through LumApps experience, there is a 20% reduction in Admin Overhead with the use of federation and proper application governance.

Intranet ROI

Thinking about a new intranet platform? This free whitepaper explains the potential impact of an intranet and how to track ROI.

A well-established intranet boosts performance through knowledge management. It’s a single source for documents, training materials, and content assets. Employees can find what they need and who they need via integrations plus search, and directory features.

Effective knowledge sharing helps teams be more productive by spending less time searching for information and documenting internal knowledge. It allows organizations to document knowledge, and transfer implicit information to explicit knowledge.

A study by the Brandon Hall Group found that microlearning increases knowledge retention by up to 70%. That’s why LumApps includes video and microlearning (bite-sized content via short video, quizzes, or mobile apps) directly within the platform to help employees learn and grow in their roles.

Additionally, organizations with efficient knowledge sharing are able to: