Employee Engagement Software
Employee engagement software and related platforms must deliver features to keep employees focused, connected and encouraged. The overall effect increases employee engagement which impacts the collective employee experience.
Here’s how LumApps provides the must-have features and components of a leading employee engagement solution.
Features for Employee Engagement
Social features
Posting, sharing, commenting and interacting with company content digitizes workplace conversations. Additionally, an intuitive content creation process allows employees to contribute without unnecessary steps.
Targeted communication
Instead of a waterfall of information, employees consume relevant news based on their role, department or location - leading to increased interaction and involvement.
Polls and surveys
An employee engagement platform should enable teams to reach employees with polls and surveys to create data-driven insights and action plans. Using a mix of qualitative and quantitative data is crucial for enterprise internal communication.
Employee directory
A dynamic database of information-rich employee profiles keeps the workforce informed and helps employees find and leverage internal subject matter experts.
Analytics
Executives and HR teams can improve employee engagement by measuring the effectiveness of corporate content through views and engagement statistics.
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Engaging Employees with Digital Platforms
Leverage Google Workspace or Microsoft 365 for Employee Engagement
The best employee engagement software solutions work within existing digital workplaces instead of creating additional burdens. Thorough integrations with Google Workspace and Microsoft 365 is a must-have for any digital employee engagement platform.
These integrations expedite communication with email, calendar and storage quick access. They also help employees find information faster and simplify knowledge sharing through tool consolidation.
Employee Engagement by Department
Human Resources & Communications
HR teams drive employee engagement by posting recruiting efforts and internal job postings on the employee engagement platform or through social advocacy tools.
Sales & Marketing
Sales teams and marketing departments need to share information, lessons learned and challenges. Internal communities and pages provide an ideal solution for knowledge sharing and cross-team communication.
Customer Relations
An improved employee experience leads to improved customer experiences. Customer service and customer success reps need a unified platform to discuss customer issues and answer customer questions.
IT & Engineering
Technical teams use employee engagement platforms to keep co-workers informed about outages, troubleshooting procedures, product roadmap plans, etc.
What is employee engagement software ?
Employee engagement software is any tool for analyzing, measuring and improving the workforce’s investment toward their jobs and their employer.
What are the three key elements of employee engagement?
The three key elements of employee engagement include:
Transparent and frequent communication from both the top-down and peer-to-peer levels.
A well-understood system for employee recognition, rewards, and validation when employees meet and exceed goals.
A method for gathering and applying employee feedback so engagement initiatives are constantly developed, tested and applied accordingly.
